Call Center Survey
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Federal Electricity and Water Authority is seeking to evaluate and develop the service provided to customers through her own channels of communication to get to service more effectively and efficiently meet the needs and expectations of all customers.

Dear Customer,

If you have deal with our Call Center we hope you participate in this poll.

S.No. Questions  Remarks 
1 How would you rate the speed of response to your call
 
2 How do you evaluate the performanace of call center agent which he responded to your call
 
3 Call Center staff are characterized by knowledge of what you required of them
 
4 Call Center cares to respond to your requiryes and comments provided through it
 
5 Are you satisfied with the service provided by the Call Center
 
6 Please provied us your suggestions about the services you want provided by the Call Canter
 
 
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